1. Do you offer free delivery?

Yes, we offer free standard delivery on most furniture items. Larger or custom pieces may include a delivery surcharge, which will be clearly shown at checkout.

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2. Can I choose a delivery date?

Yes! Our courier will contact you to arrange a convenient time.

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3. Do you assemble the furniture?

Our items require minimal setup. If assembly is needed, instructions are included. We also offer an assembly service. Get in touch with us to find out more.

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4. What if something arrives damaged?

Please inspect your order upon delivery. If anything arrives damaged or incorrect, contact us within 48 hours and provide a photo—we’ll sort it out quickly.

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5. Can I return furniture if I change my mind?

Absolutely. We offer free 30-day returns—just make sure the item is in its original packaging and that you provide a photo before sending it back. [See our full Returns Policy →]

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6. What materials do you use?

We source high-quality materials across our collections, including solid wood, metal, recycled materials, and sustainable fabrics. Each product page includes full material details.

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7. How do I care for my furniture?

Care instructions are included with each item and on the product page. For most items, regular dusting and occasional use of a damp cloth is all you need. Avoid harsh chemicals and direct sunlight.

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8. Can I customize furniture?

Select items allow for customization—such as choosing colors, fabrics, or finishes. Look for the "Customizable" badge or filter for these on the shop page. If you aren't sure get in touch.

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9. Where is your furniture made?

Our pieces are crafted by trusted partners in the UK, EU, and Asia, with a focus on ethical production and lasting quality.